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Via Phone Call us toll free at 1-888-755-3064, from 7:30 a.m. to 5 p.m. Central Time, Monday through Friday For your convenience; you may leave a message on our answering service, which is available 24 hours a day, seven days a week. We'll return your call the next business day. Via Fax Customer Service & Claims:
515-247-2435 | Via Mail General: American Family Mutual Insurance Company
American Family Insurance Company
Customer Service Center
P.O. Box 14511
Des Moines, IA 50306-3511 Claims Submission Address for Paper Claims | Reporting FraudAmerican Republic Insurance Company has a Special Investigation Unit (SIU) that investigates suspected fraud and helps law enforcement officials prosecute offenders. Learn more about Reporting Fraud discreetly and confidentially. 030811
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